Yolanda's Massage
CANCELLATION POLICY

We understand that unanticipated events happen occasionally in everyone’s life. In our
desire to be effective and fair to all clients, the following policies are honored:

24 HOUR ADVANCE NOTICE
We require at least 24 hour advance notice of a cancellation. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of the amount of your appointment. This amount will be charged to the credit card you entered when making your appointment online.

NO-SHOWS
If you forget your appointment it will be considered a “no-show". You will be charged for your “missed” appointment.

LATE ARRIVALS
If you arrive late, your session may be shortened in order to accommodate others
whose appointments follow yours. Depending upon how late you arrive, your therapist
will determine if there is enough time remaining to start a treatment. Regardless of
the length of the treatment given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.


TO CANCEL YOUR APPOINTMENT
Please refer to your email confirmation and you will find the link to cancel or text Yolanda .

Yolanda's Massage
     

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